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Website care

Care plans that actually care

Hosting, patching, monitoring, content updates, ongoing iteration. So the site you launched stays the site you intended.

What it is

How we approach website care

A website at launch is not the website twelve months later, unless someone actively cares for it. Our care plans cover hosting on managed infrastructure, security patching, performance monitoring against Core Web Vitals, daily backups, uptime monitoring, content updates, and ongoing iteration against conversion data. Care is also where we run small experiments (copy, layout, CTA) against PostHog or GA4 data to keep the site converting better quarter on quarter. We care for sites we built and sites we didn't.

What's included

Scope

How we work

Process

  1. 01

    Onboard

    Site audit, hosting migration if needed, monitoring + backup setup. Baseline metrics captured.

  2. 02

    Stabilise

    Fix anything inherited that's degrading performance or security. Get to a clean baseline.

  3. 03

    Iterate

    Monthly content + conversion iteration based on real data. Small experiments, compounded over time.

  4. 04

    Report

    Monthly written report covering performance, uptime, what we shipped, what we learned, what we're testing next.

Where this lands

Sectors that buy website care

Often paired with

Related services

FAQ

Website Care questions

Can you take over a site you didn't build?

Yes. We onboard sites built by other agencies regularly. We start with a full audit (performance, security, code quality, content) before we agree the monthly scope.

What stacks do you support?

WordPress, Astro, Next.js, Shopify, Webflow. If your site is on something more bespoke we'll audit and tell you honestly whether we can take it on.

What's included in monthly hours?

Content updates, copy iteration, image production, small layout adjustments, conversion experiments. Larger development work is scoped separately.

What if the site goes down?

24/7 uptime monitoring. Incident response inside agreed SLAs (typically 1 hour acknowledgement, 4 hours resolution for critical issues on business-hours plans; round-the-clock plans available).

Ready when you are

Let's talk about your next campaign

Tell us what you're trying to move and we'll come back with a scoped recommendation.

Get in touch